BIKE GROUP DELIVERY & TERMS

Delivery time & costs

We use Royal Mail for our deliveries.

Order Value	Service	Cost	Shipping Time
Under £50	Royal Mail 48 Tracked	£4.50	2-3 Working Days
Over £50	Royal Mail 48 Tracked	FREE	2-3 Working Days
Any Value	Collection from Group Admin	FREE	n/a
Any Value	Collection from Fortan HQ	FREE	n/a

 
Once your order is depatched and in the hands of the delivery company, we cannot be held responsible for any delays. 

Please ensure the details you provide on your order are correct, or if you wish to change the delivery address please contact us immediately at hello@fortanactivewear.com, quoting your order number.

Please ensure the items are checked upon arrival before signing, as claims for courier damage cannot be pursued 48 hours after receipt of your items.

We do not accept returns

For custom print orders, due to the fact that these are manufactured to the exact quantity ordered, we cannot accept returns or offer exchanges for any reason, including incorrect sizes being ordered. Please ensure that the size guides provided on product pages are used.