BIKE GROUP DELIVERY & TERMS
Delivery time & costs
We use Royal Mail for our deliveries.
Order Value |
Service |
Cost |
Shipping Time |
Under £50 |
Royal Mail 48 Tracked |
£4.50 |
2-3 Working Days |
Over £50 |
Royal Mail 48 Tracked |
FREE |
2-3 Working Days |
Any Value | Collection from Group Admin | FREE | n/a |
Any Value | Collection from Fortan HQ | FREE | n/a |
Once your order is depatched and in the hands of the delivery company, we cannot be held responsible for any delays.
Please ensure the details you provide on your order are correct, or if you wish to change the delivery address please contact us immediately at hello@fortanactivewear.com, quoting your order number.
Please ensure the items are checked upon arrival before signing, as claims for courier damage cannot be pursued 48 hours after receipt of your items.
We do not accept returns
For custom print orders, due to the fact that these are manufactured to the exact quantity ordered, we cannot accept returns or offer exchanges for any reason, including incorrect sizes being ordered. Please ensure that the size guides provided on product pages are used.